By automating a pc based monitoring system for equipment and effective management and planning I was able to reduce to network down time by 20%.
Managed Network Control Center 7x24x365
| Managed a Network Control Center 7x24x365 consisting of 5 personnel. |
| The network consisted of both voice and data circuits connecting digital PBXs and ESS7 switches across the United States. By automating a pc based monitoring system for equipment and effective management and planning I was able to reduce to network down time by 20%. |
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Once network problems were identified I facilitated correction by interfacing with circuit providers. |